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Blacktop Auto Care – Terms and Conditions

Welcome to Blacktop Auto Care. By scheduling or using our mobile automotive services, you agree to the following terms and conditions:

1. Service Agreement

Blacktop Auto Care provides mobile vehicle maintenance and light repair services at your location in the Austin, Texas area. All services are performed by an ASE-certified technician with professional experience.

2. Labor Rates & Minimum Service Fee

  • Our flat labor rate is $125 per hour.

  • $75 minimum mobile service charge applies only if no work is authorized or if the total labor performed is less than $75.

  • Parts, fluids, or additional materials are billed separately unless otherwise agreed.

3. Scheduling & Appointments

  • Appointments can be scheduled via phone, email.

  • Customers are requested to provide accurate vehicle information and contact details.

  • Blacktop Auto Care reserves the right to reschedule or cancel appointments due to emergencies or unforeseen circumstances, with notice provided whenever possible.

4. Payment Terms

  • Payment is due upon completion of service.

  • Accepted methods: Credit/Debit card, Apple Pay, or cash.

  • Late payments may incur additional fees.

5. Warranty & Liability

  • Blacktop Auto Care warranties workmanship for 30 days or 500 miles, whichever comes first on labor performed.

  • Parts are subject to the manufacturer’s warranty.

  • Blacktop Auto Care is not responsible for pre-existing vehicle conditions or issues unrelated to services performed.

6. Vehicle Access & Safety

  • Customers must provide safe and legal access to the vehicle.

  • Blacktop Auto Care reserves the right to refuse service if the location or vehicle presents a safety risk.

7. Cancellation & No-Show Policy

  • Cancellations must be made at least 12 hours in advance.

  • Late cancellations may incur a fee of up to the minimum mobile service fee ($75).

8. Estimates & Quotes

  • Free quotes are provided based on inspection or information provided by the customer.

  • Actual service costs may vary based on labor, parts, and materials needed.

9. Privacy & Communication

  • Customer information is confidential and used only to provide services.

  • By scheduling service, you consent to receiving communications regarding your vehicle service.

10. Governing Law

These Terms and Conditions are governed by the laws of the State of Texas.